Shipping policy
UPDATED AS OF 2/12/2024 -
ORDER PROCESSING:
Please allow up to 3 business day to process your order. Expect an email within 3 business days to let you know your order is on the way!
STORE PICKUP (local pick up/delivery) - Please contact the shop's owner to set up a specific time and location.
If local pick up is chosen at check out, please message the shop's owner to set up a time and location. This is typically chosen if an author event is coming up and you'd like to pick it up at the event.
Orders will be delivered in a timely manner. Please contact the shop’s owner for a specific time and location.
DOMESTIC SHIPPING RATES AND ESTIMATES:
For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.
REFUNDS, RETURNS, AND EXCHANGES
We accept returns up to 7 days after delivery.
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In the event that your order arrives damaged in any way, please email us as soon as possible at info@eisleyrosebooks.com or by using the contact form on the website with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at info@eisleyrosebooks.com or via the contact form.
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